Request, Collect, Lodge.

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1. Choose Your Method

Enter the bond amount and let the system handle the compliance. Our state-aware dropdowns automatically detect your property’s location and restrict your options to only the collection methods legally permitted in your state.
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2. Secure Your Funds

Trigger a formal request directly to the tenant’s portal for a seamless, one-off PayTo transfer. If you are handling the collection off-platform, you can silently track the payment status in your dashboard without sending unnecessary notifications.
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3. Lodge and Record

Never lose track of important paperwork again. Once the funds are secured, upload your official government lodgement documents directly to the tenancy file and update the status to ‘Lodged’ to create a permanent, bulletproof audit trail.

Built-in State Compliance

You don’t need to memorize the Residential Tenancies Act. Our system automatically detects your property’s location and restricts your bond collection options to exactly what is legally permitted in your state. Whether you are in Victoria or Queensland, you can only select compliant methods, completely removing the risk of a regulatory breach.

bond selection selected

Frictionless PayTo requests and instant receipts.

Ditch the awkward text messages asking for thousands of dollars. If you choose on-platform collection, we instantly generate a formal payment request in the tenant’s portal. They can authorize a secure, one-off PayTo debit directly from their account. Once the funds clear, the system automatically generates and issues an official receipt to both parties.

bond requested not paid

Step-by-step guidance and a bulletproof audit trail.

Never wonder “what next?” again. Depending on the collection method you choose, your dashboard dynamically displays clear, state-specific instructions for both you and your tenant. Once the bond is paid, easily track its status and upload your official government lodgement documents directly to the tenancy file for permanent, secure safe-keeping.

bond done sumary

Everything you need for a compliant inspection.

Integrated Onboarding Checklist

Integrated Onboarding Checklist

Key bond steps—like requesting funds and uploading lodgement receipts—are baked into your master tenancy checklist so a critical legal step is never missed.

Step-by-Step Lodgement Guides

Step-by-Step Lodgement Guides

While you are legally required to lodge the funds with your state authority, we provide the exact links and detailed, state-specific instructions to make it a quick 10-minute task.

Dynamic Tenant Instructions

Dynamic Tenant Instructions

No tenant confusion. Their secure portal automatically updates with clear, state-specific instructions on exactly what to do based on the collection method you chose.

Automated On-Platform Receipts

Automated On-Platform Receipts

If the bond is collected via our PayTo integration, official receipts are instantly generated, emailed to both parties, and saved permanently to your dashboard.

Silent Off-Platform Tracking

Silent Off-Platform Tracking

Collecting directly or having the tenant pay the authority? Record payments and update statuses privately without sending unnecessary automated notifications to the tenant.

Still have questions?

No. PropertyNow facilitates the secure collection of the funds from the tenant to you where that is allowed in your state. However, you are still legally responsible for officially lodging those funds with your state’s relevant bond authority (e.g., the RTA, RBTA, or Fair Trading). We provide detailed, step-by-step guides inside your dashboard to help you complete this lodgement in just a few minutes.

Yes. In states where it is supported, this is often the cleanest option. You can select “Collect off-platform (tenant pays authority)” in your dashboard. The system will provide the tenant with the instructions and links they need, and you can simply mark the bond as “Paid” once the authority confirms receipt.

Due to specific state regulations, we do not currently offer on-platform bond collection via PayTo for properties in Tasmania. However, you can still use the system to track off-platform payments, record lodgement statuses, and store your official receipts.

Yes, as long as the bond hasn’t been paid yet. While the status is ‘Not Requested’ or ‘Pending’, you can easily switch between any of the state-allowed collection methods in your dashboard.

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