During this challenging time, we want to reassure you we're here to support you and keep you updated about any changes that may impact you as a homeowner.
New rules about open homes and inspections
From 25 March 2020, group open homes are banned nationwide.
You’re still allowed to run private inspections. As a result, we’ve temporarily disabled our open homes feature and all open homes advertised through us will be removed today.
As an alternative to face-to-face viewings, realestate.com.au have created a new feature called Digital Inspections . Simply film your property, highlighting its key features, upload the video to YouTube, and pop the link into the 'Video URL' field on the Photos step of your listing. This will cause your property video displayed within your inspections section of your rental or sales listing so interested buyers or tenants can see it without having to inspect in person.
Your queries about COVID-19, your obligations as a homeowner and what’s going to happen in the market
We’re closely monitoring both mandatory and recommended changes affecting the real estate industry. Keep an eye on our blog for up-to-the-minute announcements, tutorials and analysis about Covid 19 and changes that may affect you. We’ve already put together two important articles addressing the most common enquiries we’ve received to date:
Is PropertyNow still open?
YES! Because we operate fully remote and online (and have for a decade), the services we provide to you are not impacted by Covid 19. We’re open for business and here to support you.
In fact, we’ve extended our support
As the situation is changing day by day (and sometimes hour by hour), we’re maintaining our extended hours 7 days a week and have increased our live chat availability to keep up with demand. Talk to us anytime via phone, email, live chat or SMS about your listing, how Covid-19 might impact you, (or if you simply need a friendly chat).
What else are we doing to help?
During this uncertain period, we’re offering free pauses on all active listings in case you need to delay your sale. Keep your listing paused for up to 12 months and reactivate free of charge whenever you like.
Need a new listing upon reactivation? We’d be happy to arrange this for you at a significantly discounted rate.
Need to change your For Sale listing to a Rental listing? We’re offering 50% off your rental advertising fee. (To be eligible, you must have an active For Sale listing for the address you want to list).
We’re open to your ideas! If you have other ideas for how we can help you during this challenging time, send us an email
Thanks for continuing to support PropertyNow. Your loyalty is greatly appreciated.
If you have any concerns or questions, call the team on 1300 664 773.
Stay well and we’ll be in touch again soon,
The Team at PropertyNow